Qantas promotes Andrew Glance to lead Frequent Flyer loyalty program

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Andrew Glance is the new head of Qantas' Frequent Flyer program.

Qantas has promoted Andrew Glance to lead the carrier’s Frequent Flyer loyalty program in place of Olivia Wirth.

Glance has been with Qantas for over two decades in a number of roles, including being part of Wirth’s executive management team and most recently overseeing commercial partnerships and the business rewards program.

“Over the past few years, Andrew has done an outstanding job in leading the growth of points-earning opportunities for members, particularly through financial services, which has strengthened the program overall,” said Qantas CEO Vanessa Hudson.

“In the process, he’s developed a very strong understanding of what drives success for Loyalty, both for our customers and commercial partners.

“We’re working on some more improvements that we expect to announce in coming months, which we think will be very well received by our millions of members.”