The Kuala Lumpur Convention Centre successfully hosted over 300 national and regional business events during 2021 despite the challenges, with more than 60 per cent held in the last quarter of the year, following the industry reopening in October.
In total, 94 per cent were small and large meetings and functions, 3 per cent exhibitions and 3 per cent conventions.
“Despite the industry being closed for most of the year, we are pleased to have ended 2021 strongly,” said general manager Alan Pryor.
“We are delighted that our re-opening was met with our clients’ enthusiasm for in-person events to return on a national level. We were well-prepared with dedicated safety and health guidelines for each segment, new normal quality assurances and accreditations, well-trained and experienced workforce, infrastructure and solution investments, and attractive incentive packages.
“All these combined with our flexible and client-centric approach have contributed to the successful delivery of events and increased customer satisfaction, with higher scores than pre-pandemic times.”
The Centre currently has 90 events on its books for this year.
