IHG throws out employment rule book with new flexible model

Against an environment of changing employment habits and chronic staffing shortages across the hospitality sector, IHG Hotels & Resorts has launched a new structure that gives employees the ability to work whenever and wherever they want without sacrificing their benefits.

IHG’s myFlex allows new employees to simply plug into the system and then get full flexibility to choose their hours and balance their work/life commitments.

MyFlexers are paid at the full Award rate or above, and will just need to commit to working a minimum number of hours over any period to ensure they remain active.

They’re then able to self-schedule their hours at any IHG managed hotel using innovative Kronos technology, flexing or pausing their hours and availability at any time.

Existing IHG hotel employees will also enjoy increased flexible work options, and from February all full- and part-time employees who are normally rostered by their manager will be able to bid for the shifts they prefer, using the same Kronos tool as myFlexers.

Belinda Iacono, marketing manager at Holiday Inn Sydney Airport, has worked in IHG hotels for more than five years and says she already benefiting from this new way of working.

“For anybody wondering, I am working two days a week in marketing for a Sydney hotel… from Melbourne,” she said.

“I am loving the opportunity to learn a new market with a new team.”

The new program follows record growth, with IHG needing 600 additional employees now and another 3,000 by the end of 2022.

“The traditional employer rule book has well and truly been cast out the window over the past two years, as employers around the world have been compelled to find new and flexible ways of working,” said Matt Tripolone, IHG’s managing director – Australasia & Pacific.