Crystalbrook Collection’s new area general manager for Cairns

Crystalbrook Collection has appointed Luke James as area general manager for Cairns.

Crystalbrook Collection has appointed Luke James as area general manager for Cairns, overseeing the Riley, Bailey and Flynn hotels.

James is returning to Australia for the new role after 15 years working in Dubai.

“We are delighted to have Luke join us at Crystalbrook in a senior leadership role in Cairns,” said Geoff York, CEO of Crystalbrook Collection.

“Luke returns to Australia with significant experiences in upscale hospitality, initially in Australia with a focus on culinary restaurants and bars, and then a combined 15 years in general manager roles in the UAE.

“He has a passion for delivering amazing customer experiences and with a strong belief in the importance of Crystalbrook Collection’s sustainability values.”

James said Crystalbrook’s sustainable and innovative luxury aligned with his values.

“Whilst I cherished my time in the Middle East, I have spent 15 years watching and admiring (owner) Mr Aboud’s growth and diversification strategy across his many business,” he said.

“It is now an honour and privilege to return home to help operate and grow his hotel and resort portfolio in Australia.”