Award recognition for new look Hilton Surfers Paradise

Hilton Surfers Paradise was awarded Best Redeveloped Hotel at the recent Australian Hotels Association (AHA) National Awards for Excellence following the hotel’s $9 million makeover.

Held in Hobart, the awards drew a crowd of over 500 attendees from around the nation, who gathered in acknowledgement of the enormous challenges the industry has faced over the past few years.

Hilton Surfers Paradise’s refurb saw the addition of nine new guest rooms and suites, the unveiling of a new full-service Executive Lounge, expansion of conference facilities, and a reinvented lobby complete with a new cocktail bar, all-day dining area, and exhibition gallery.

In addition, the major refurbishment welcomed the implementation of contactless arrival with Digital Key for guest rooms, and digital food & beverage ordering from poolside, in-room, and within the outlets.

Fiona Pryde, general manager at Hilton Surfers Paradise, said that despite challenging trading conditions amidst the pandemic, the hotel is very fortunate of their owner, Dr Jerry Schwartz, for his continued support in the hotel’s redevelopment.

“Renovating the entire ground floor during the COVID-19 pandemic created a sense of optimism within the team during challenging times,” she said.

“It also gave the hotel something new and exciting for our loyal guests to experience once interstate travel resumed.”