NSW Tourism Minister Stuart Ayres has weighed in on the chaotic scenes at Sydney Airport as it struggles to cope with the surge in travellers.
Ayres said the long queues were “intensely disappointing” for travellers looking to make the most of the Easter break after two years of border restrictions.
“It’s intensely disappointing, but COVID still has a sting in its tail and that sting is the impact on the workforce,” Ayres said.
“Whilst they [airport workers] have been given an exemption for the close contact isolation arrangements, it may take some time for rosters to recalibrate.”
The long delays to get through security have been blamed on a variety of factors including a staffing shortage exacerbated by Covid isolation rules.
Certis Group, who run the security operations at the airport, are trying to lure workers back to do extra shifts in the next two weeks with $50 gift cards.