Ross Steel and Crystalbrook recognised at the TNQ Tourism Industry Excellence Awards

The winners have been announced at Tourism Tropical North Queensland’s 2019 Tropical North Queensland Tourism Industry Excellence Awards.

Held at Tjapukai Aboriginal Cultural Park last night, former Cairns Convention Centre general manager Ross Steele was made a TTNQ life member, while Quicksilver Group managing director Tony Baker was honoured for an outstanding contribution by an individual.

Steele, who was appointed earlier this year to lead the team running the Te Pae Christchurch Convention Centre, said he was humbled to receive the recognition of the industry through the Life Member award.

“It is not an exaggeration to say I share this award with hundreds of extremely talented people – in particular my colleagues at ASM Global and the many conference and event organisers who we worked with over many years to make the Cairns Convention Centre such a success,” Steele said.

The Crystalbrook Collection, which is gearing up for its second luxury hotel opening in Cairns, won the chairwoman’s award for excellence.

TTNQ chairwoman Wendy Morris said the last 12 months had been challenging for the industry but those awarded had “embraced these challenges with creative and innovative ideas that benefit not only their business, but also the destination”.

The winners in full:

Chairwoman’s award for excellence

The Crystalbrook Collection

TTNQ life member

Former Cairns Convention Centre general manager Ross Steele.

Outstanding contribution by an individual

Quicksilver Group managing director Tony Baker.

Innovation excellence award

Skyrail Rainforest Cableway

Young achiever excellence award

Jana Stankovich, Cairns Airport

Customer service excellence award

Joint winners Deb Ieri (Small World Journeys), Malcolm Rothall (Bad Fishy Jet Boating)