Qantas shakes up boarding protocols


Qantas is set to change its boarding procedures across the nation’s largest airports in an effort to get passengers on board faster.

The carrier will introduce group boarding from today in Brisbane, followed by Perth from June 10, Melbourne from June 17 and Sydney from June 25.

Qantas will divide passengers into six groups, prioritising first and business class passengers and those with a high frequent flyer status followed by seat location.

Qantas Domestic chief executive Markus Svensson said the change would help make departure times more reliable.

“We’re continuing to look for ways to respond to pain points and improve the travel experience for our customers,” Svensson said.

“We know how important on time departure is to our customers, so this process is also about doing everything possible to ensure we depart on time.”