Qantas makes biggest change to Frequent Flyer program in 35 years

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Qantas has shaken up its Frequent Flyer program making it easier for members to book flights using points.

Qantas frequent flyers will have access to over 20 million more reward seats with the launch of Classic Plus Flight Rewards, a new way for members to use their points to book flights to places like London, Tokyo, New York and Singapore with Qantas Points, even during peak times.

Classic Plus reward seats are available now for travel from July 1 and will be rolled out across the rest of the airline’s international and domestic network on Qantas-operated flights by the end of the year.

By the end of calendar year 2024, frequent flyers will have had access to 20 million new reward seats for travel across the rolling 12-month booking window.

Qantas Group CEO Vanessa Hudson said it was one of the biggest expansions made to the Frequent Flyer program in its 35-year history.

“The Qantas Frequent Flyer program is an integral part of Qantas and has always been about recognising our customers for their loyalty,” she said.

“We’ve spent a lot of time listening to members about how we can better reward them.”

Qantas Loyalty CEO Andrew Glance said frequent flyers will now have more options for their points.

“We know how much our members love the existing reward seats and have been booking them in record numbers, so the new Classic Plus product we’re announcing today is over and above our commitment to 5 million Classic reward seats,” he said.