The Flight Centre Travel Group has appointed long-serving senior leader Melissa Elf as managing director of all the corporate divisions (FCM, Corporate Traveller, Flight Centre Business Travel, Stage & Screen) across both Australia and New Zealand.
Elf will also retain her current role as leader of the FCM brand within Australia.
“To be able to have the opportunity to lead the corporate brands across Australia and New Zealand is amazing for me, I’m incredibly grateful to be taking on this role,” she said.
“The structure change isn’t too dissimilar to how we’ve been operating throughout the Covid-19 pandemic – it’s more formalising things so we can really grow, and grow fast, moving forward.
“What we really want to focus on is bringing together a leadership team across the two countries that will create a genuine sense of belonging for our people and we want to ensure there are some great brightness of future opportunities for our employees as we emerge from Covid.”
Elf said business is coming back quickly, with the company almost back to pre-Covid volumes across the ANZ region.
“We’ve won a lot of business over the last couple of years, which is a huge credit to our wider teams, but we’ve also retained 98 per cent of our customers so we’re really focused on growing out of this,” she said.