Melbourne Convention and Exhibition Centre (MCEC) senior sales manager Steph Martin has been selected to take part in the Future Shapers program with the Association of International Convention Centers (AIPC).
With staff retention one of the key challenges currently facing the venue management industry following the pandemic, the Future Shapers program aims to support venue managers and accelerate their leadership skills.
The 12-month program features monthly lectures, speakers, one on one mentoring, an international community of peers and a global platform from which to pitch projects that have the possibility of shaping the industry’s future
“I am so thrilled to have this opportunity to meet and learn with other likeminded peers and address some of the significant challenges faced by our industry today,” said Martin.
“I feel very privileged to learn from some of the best in the business and explore how our industry and its people can not only survive but thrive.”
MCEC chief executive and AIPC vice president Peter King said Martin is the ideal candidate for the program.
“Steph has led her team during a period where we achieved record revenue and customer satisfaction results and as a member of our business continuity management team, she was instrumental to the recovery and relaunch of our business in response to the challenges of COVID-19,” he said.
“Steph is a star in our business and I am so glad we have been able to team with AIPC to expose her to the world and learn and develop herself personally and professionally.”