Melbourne Convention and Exhibition Centre (MCEC) used its closure period during coronavirus last year to start streamlining the employee and customer experience, selecting Ungerboeck as their partner to upgrade their Core Systems.
Core Systems at MCEC are the software solutions behind-the-scenes that underpin the day-to-day operation of thousands of events every year in the 70,000 square metre venue.
The upgrade will fundamentally change MCEC’s approach to Core Systems, unlocking technology constraints and efficiencies that ensure the centre keeps pace with current demands and future digital needs.
“As part of MCEC’s ongoing commitment to being an innovative global leader in the events industry, we’ve selected a Core Systems platform that will unleash the potential of our digital transformation journey,” said Celeste Johnston, director of information technology.
“We are thrilled to build on and renew our longstanding partnership with Ungerboeck to confidently upgrade to their latest cloud offering with mobile integration, process optimisation, self-service and innovation. This is an exciting push forward to enable great digital experiences.”