ICC Sydney expects business to return to pre-pandemic levels within five years

International Convention Centre Sydney (ICC Sydney) has released its release of its 2020/21 Annual Performance Review, which showed the venue hosted more than 352 events for over 200,000 attendees despite the ongoing impact and restrictions created by the pandemic.

The venue also reached 200,000 online attendees through its dedicated broadcast studio and managed to build its casual workforce from zero back up to over 400 team members, in addition to its permanent staff.

ICC Sydney CEO Geoff Donaghy said the venue had worked closely with NSW Health to ensure it was able to continue its service to clients and the community safely throughout the year and expects business to return to pre-pandemic levels within five years.

“Despite the challenges, our extraordinary team worked hand in glove with our customers to host 352 events, of which 80 were virtual, 72 hybrid and 200 were in-person events,” Donaghy said.

“During the month of May, almost 90,000 people joined 60 events. This return to near-normal domestic activity confirmed the team’s success in maintaining client and stakeholder confidence throughout the pandemic.”

Donaghy said the results showed the venue has further laid the foundations for long-term recovery.

“Managing the present has allowed us to build our future,” he said.

“We expect to be back to delivering spend across the New South Wales community of $1 billion annually within the next five years.”

NSW Treasurer Dominic Perottet said ICC Sydney had played an important role ensuring Sydney maintained its competitiveness in tough times.

“Throughout the pandemic, the show went on at ICC Sydney, keeping our great city front of mind for events even when they had to be held virtually,” Perrottet said.

“And as we emerge from lockdown, ICC Sydney will also drive the revitalisation of our CBD, welcoming visitors back to the city to fill our hotels, dine in our restaurants, shop and explore.”