Hundreds affected by data breach at Pandemonium Rocks music festival


Music festival Pandemonium Rocks has been hit by a data breach, with the names, bank details, email addresses and phone numbers of more than 400 ticketholders leaked.

Ticketholders who applied for refunds following several acts dropping out had their details accidentally leaked on Friday evening after an admin mishap on the festival’s website.

“Unfortunately, the admin tab on that form was left on which meant that if a person specifically requested the results tab, information from people who had already filled in the form became visible,” a festival spokesman said.

“We were alerted about this error at 7.13pm by a media outlet and by 7.20pm the admin tab had been switched off. No further information could be accessed.

“All people within that time frame who filled the form will be contacted by Pandemonium directly asap to notify them that their data was made public during that window and to advise their banks to update their information.

“We are sincerely sorry for the angst this has caused.”

The data breach is the latest headache for the festival which has been plagued by headline acts dropping out and incorrect reports in the media that it was going to cancel.

The inaugural Pandemonium Rocks was held in Melbourne on Saturday and will travel to Sydney, Gold Coast and Brisbane, with a smaller event in Newcastle.