FCM has promoted Stephanie Robertson to regional general manager for Western Australia and South Australia.
Robertson has been with FCM for over a decade and has more than 15 years of travel industry experience.
“She’s a perfect fit for the regional general manager role across WA and SA, knowing our teams very well and having built fantastic connections with our customers both locally and globally,” said Flight Centre Corporate managing director ANZ Melissa Elf.
“Steph is following her passion for leadership and excellence in customer service, and she can’t wait to get started. There’s no better person to deliver the highest possible standard to our travellers.”
Robertson said she has taken on the new role at an “exciting time” for the travel sector.
“I’ve built solid relationships with our customers over the years with FCM and I’m truly invested in seeing their travel programs succeed,” she said.
“The industry is booming and we’re working hard to recruit new talent, so one of my first objectives is to increase our fantastic team.
“I also plan to optimise customers’ travel programs by delivering out-of-the-box tech solutions and to save them money along the way.”