Event professionals under stress from new work-from-home culture


Almost four in five (79%) event professionals admit they find their job roles more stressful today than before the pandemic due to the extra pressures from the new work-from-home culture.

As the world navigates the new work-from-home culture, many businesses are relying on organised face-to-face experiences to strengthen company culture, but the event industry is currently feeling the pressure as a result, according to recent data.

Nearly nine in 10 event professionals (87%) underline that events are needed more than ever in today’s remote working landscape, according to a survey by the team at IBTM World as part of its The Culture Creators Report 2023.

In-person experiences are cited as instrumental in forging relationships, enhancing team performance and boosting team morale as workplaces are more physically segregated than ever before.

The profession was this year ranked as the third most stressful job in the world, ranking only below ‘military service’ and ‘home health aide’. Almost two-thirds (61%) put this down to increased responsibilities with their evolved roles now having a much greater emphasis on tech, data and digital capabilities.

Today event organisers are being forced to explore ideas outside of the traditional comfort zone with a landscape of increasingly digitally-enabled audiences and the emergence of new experience technologies, something that was supercharged during the pandemic.

Yet with increased responsibilities, heightened pressure, and more workload (three-quarters report an increase in the number of events they are planning), 90% of event professionals report no change to their reward packages.

This implies that those within the industry are being expected to take on more without any added compensation, whether this be financial or in a benefit form.

The situation is likely a very disappointing one for many, considering that two-thirds (66%) of event professionals believe that businesses do understand the importance of events and give the industry the recognition it deserves but not the people behind it.

“It goes without saying that events are back with a bang post-pandemic, and while that often feels like a thing of the past, we are currently experiencing a different epidemic – burnout,” said Nick Nagle, marketing manager at IBTM World.

“Stress isn’t a new topic for event planners but we’re now working with a backdrop of new challenges. This is undoubtedly taking its toll on the industry, as our data highlights, and we need to do more to support amidst the increased pressures.”

Remote work has increases fivefold since the pandemic with 5% of full-time work done from home in 2019 climbing as high as 25% in just three years, according to data.

Research from The American Psychological Association highlights that as many as half of employees who feel undervalued will look for a new role within a year.

Jessica Charles, Vice President of Programming and Events at Forbes, said the biggest risk is losing talent.

“People can give up and say, I can’t do this anymore because it’s a very demanding job physically and mentally,” she said. “My biggest concern is losing people that I know are fantastic events people, but they just can’t do it anymore.”

This is particularly concerning at a time when events are more important than ever within the business sector.

As many as four in five (81%) emphasise that events are instrumental in forging and strengthening team relationships, 65% believe that attending events together is a catalyst for enhancing team performance and 67% credit events with boosting team morale.

However, despite its importance, the shift in the workplace brings with it many challenges for organisers.

Event planners are likely to need to offer more incentives to encourage delegates to leave their home offices, particularly as they encounter higher travel and accommodation costs.

Yet, despite all of these obstacles and pressures, almost two-thirds (64%) would recommend the industry to friends and family, which further cements the passion and dedication of event professionals and underlines the importance of recognising their commitment.

The full report is available here.