Emporium Hotels has appointed 27-year-old Charles Martin as general manager, making him one of the youngest general managers of a 5-star luxury hotel property in the nation.
Martin joined Anthony John Group (owners of Emporium Hotels) as owners representative in March 2018, where he coordinated operations across the Group to ensure a seamless integration between the hotel’s pre-opening program, Emporium Residential settlements and hotel development activities.
Martin began his career at Emporium Hotel in Fortitude Valley, taking a casual position within the Concierge department in 2009 and ultimately working across several departments over five years part time while he completed his studies.
“Charles brings an unrivaled level of passion and professionalism to the business that is well respected by the Emporium team, our guests and the industry,” said Anthony and Francine John, owners of Anthony John Group.
“Charles’ time away from hospitality has provided him with a unique perspective of how to best manage the Hotel, and consistently innovate to maintain our leading position in the market. We are both very pleased to entrust Charles with leading our business and brand at Emporium Hotel South Bank.”
Martin will lead a team of approximately 200, across 143 luxury accommodation suites, 220 premium residential apartments, four food and beverage outlets, conference and events spaces, and rooftop lifestyle facilities.
“I’m proud to be part of Emporium Hotels’ evolution and the projects I have worked on to-date with the Anthony John Group,” he said. “I have the privilege to be leading a dedicated team of hospitality professionals, backed by the unwavering passion and support of Anthony and Francine John.
“Emporium Hotel South Bank is a truly exquisite property, which is already setting new boundaries in the industry in terms of bespoke design, innovative culinary offerings and genuine professional service. It’s an incredible hotel and it’s an honour to be the general manager and responsible for the next chapter in the brand’s success.”