Capri by Fraser, Brisbane debuts new digital kiosks and virtual concierge


Capri by Fraser, Brisbane will be the first property in the Frasers Hospitality group to roll out digital kiosks in the lobby area so guests can self check-in and check-out at their convenience.

Front desk staff will still be on hand to assist with any queries guests might have.

Capri by Fraser, Brisbane has also launched new virtual concierge Lola who can assist with room service orders, housekeeping and mini bar requests.

Lola can also provide information regarding the hotel facilities, accommodation offers, meeting & events spaces, nearby attractions and more.

“As travel is back on the cards and international guests make a bee-line for Australia, we want to ensure that their Frasers experience is as smooth as possible,” said hotel manager Luke Mitchell.

“We’re thrilled to be the first Frasers Hospitality property to introduce these innovative new ways for our guests to really make the most out of their stay.”