Cairns Convention Centre retains AIPC gold status

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Cairns Convention Centre has maintained its gold level of AIPC Quality Standards certification.

Having first achieved gold level certification in 2011, Cairns Convention Centre joins a group of 30 AIPC centres who have successfully maintained this international certification.

“The AIPC Quality Standards program was developed as an industry-specific certification for confirming and documenting a centre’s accomplishments in key areas of convention centre performance, and is the only such specifically purposed form of certification in the industry,” said AIPC president Greg O’Dell.

“Cairns Convention Centre is to be congratulated on having achieved the gold level in their audit as this demonstrates to owners, colleagues, and clients that they are addressing international standards of performance in their management procedures.”

The audit looks at 10 key areas including customer service, environmental responsibility, industry relations and supplier relations to name a few.

“The AIPC Quality Standards program is a valuable way for managers to ensure they are delivering quality – a form of documentation that serves many purposes, including the reassurance of clients,” said O’Dell.