Budget airlines more reliable than bigger rivals in 2024


The nation’s budget airlines have outperformed their larger rivals when it comes to cancellations and delays in the latest figures for January by the Bureau of Infrastructure and Transport Research Economics.

Bonza maintained its position as the top performing airline for on-time arrivals with 78.4 per cent of flights arriving on time.

Rex saw 77.3 per cent arrive on time, Qantas achieved 76.6 per cent, Jetstar clocked 71.5 per cent and Virgin Australia only managed 65.4 per cent.

When it came to on-time departures, Rex trumped its rivals at 80.9 per cent, followed by Bonza at 78 per cent, Qantas at 77.8 per cent, Virgin at 69.4 per and Jetstar at 69 per cent.

Virgin recorded the most cancellations out of the major airlines at 5.3 per cent, followed by Bonza at 3.3 per cent, Qantas at 2.5 per cent and Jetstar at only 2.4 per cent. Rex came out on top again cancelling just 0.6 per cent of its flights.

Bonza CEO Tim Jordan welcomed the improvement in the carrier’s performance.

“Our team of legends are working very hard to ensure we provide customers with affordable and reliable services and these latest figures are testament to that,” he said.

“We firmly believe that getting a low fare should not mean trading off either reliability or a great quality on-board product.

“Being a young airline, we certainly have more to learn, but we know that on-time performance is critical to every customer whether travelling to see friends and family, heading off on holiday or going to a meeting.”