Bonza passengers not expected to get a refund after carrier goes bust


Bonza passengers will not be getting a refund after the carrier went under this week leaving some stranded enroute to their destination.

The budget carrier went into voluntary administration on Tuesday after cancelling all flights that morning after its fleet of Boeing 737 Max 8s was repossessed by leasing company AIP Capital.

Administrators Hall Chadwick said the carrier is “not in a position to process or issue refunds at this time”.

“We understand how frustrating this is and we appreciate customers patience at this time,” the administrators said.

The administrators advised customers with any queries to call hotline 03 8678 1600.

“The administrators have personnel available to discuss the administration, continued operations and assist with queries and this is operational from 7am to 10pm,” the administrators said.

Transport Minister Catherine King has told the ABC there is not much hope the carrier would return to the skies.

“We’ve been speaking to the administrators overnight, they’re trying to get the airline back up and running,” she told ABC radio.

“It’s unlikely that will happen.”