Ayers Rock Resort will reopen on August 1 following news that Northern Territory borders will open up on July 17 and the re-introduction of Jetstar flights direct from Sydney and Melbourne.
During the recent closure, Voyages Indigenous Tourism Australia has taken the opportunity to bring forward the completion of an extensive $50 million refurbishment of Ayers Rock Resort and improvements to the airport infrastructure.
“We are looking forward to welcoming guests back to the spiritual heart of our country and showcasing the work we have done at the resort in their absence,” said Voyages CEO Grant Hunt.
“This is the perfect time for Australians to get out and explore our amazing landscapes including the vast central desert, iconic Uluru and Kata-Tjuta as well as experiencing the important Indigenous cultural stories shared by the Traditional Owners of our land.”
Voyages is also communicating regularly with Uluru-Kata Tjuta National Park and Mutitjulu management to ensure that all necessary precautions are being taken to protect the local Indigenous community, located some 30km from the resort.
Additionally, a new guest centric mobile application has been developed to provide a contactless experience. Not only will the app give greater peace of mind to guests, but it will also allow them to manage and own their stay by serving as a virtual concierge pre, during and post arrival.
Guests will be able to check in prior to arrival, order in-room dining, and plan their tours, activities, spa and dining activities from the moment they book their stay at Ayers Rock Resort.
In addition, human and AI driven chatbot technology will be integrated within the app to provide guests with real-time answers to any questions they have about their stay.