Accor healthcare partnership with AXA goes live

Accor is now offering expert medical teleconsultations to guests staying at Accor properties across the globe through its partnership with insurance and telemedicine provider AXA.

All Accor guests in Australia, New Zealand and French Polynesia now have access to a network of thousands of accredited medical professionals 24/7 via a tele-medical consultation to assist with any medical situations that arise during their stay.

This free-of-charge medical service can apply to any non-urgent medical need and is suitable for, but not limited to, Covid-19 concerns as it allows guests to receive medical advice in the comfort of their room.

“Our intention is very simple – to look after and care for every one of our valued guests,” said Simon McGrath, COO of Accor Pacific.

“Our partnership with AXA will help our guests by giving them quick and easy access to medical advice. We hope this initiative brings further peace of mind.”